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Phone Support
+1 (800) 555-1234
Email Support
support@sierracapital.com
Business Hours
Monday - Friday: 9:00 AM - 5:00 PM EST

Frequently Asked Questions

How do I change my account password?
You can change your password by going to the Settings page, selecting the Security tab, and then entering your current password followed by your new password. For security reasons, we recommend changing your password regularly.
What are the fees associated with my investments?
Our fee structure varies depending on the type of investment and the size of your portfolio. You can view detailed fee information for each of your investments on the Investments page by clicking on the specific investment and navigating to the "Fees" tab.
How do I withdraw funds from my account?
To withdraw funds, go to the Transactions page and click on the "New Transaction" button. Select "Withdrawal" as the transaction type, enter the amount you wish to withdraw, and select your preferred withdrawal method. Please note that withdrawals typically take 2-3 business days to process.
How can I update my contact information?
You can update your contact information by navigating to the Settings page and selecting the Profile tab. From there, you can edit your email address, phone number, and mailing address. Be sure to click "Save Changes" after making your updates.
What should I do if I notice an unauthorized transaction?
If you notice an unauthorized transaction, please contact our support team immediately at +1 (800) 555-1234. We recommend also changing your password and enabling two-factor authentication for added security. Our team will investigate the issue and take appropriate action to secure your account.
How do I set up automatic investments?
To set up automatic investments, go to the Investments page and click on "New Investment." Select the investment option you're interested in, then check the "Set up recurring investment" option. You can then specify the frequency (weekly, monthly, quarterly) and the amount you wish to invest automatically.